I have just had the most unpleasant experience with the Labour Party HQ that I have ever encountered. I was ringing to complain about my suspension and have it overturned as well as complain that my letter of appeal, for which their own automated system promised me a reply within a week, has not yet been answered.
Firstly, I was on hold for five minutes before someone even picked up the phone only to immediately pass me to a different department. I was on hold for another ten minutes (obviously someone hoped I would give up an go away). When somebody finally picked up the phone all they would tell me was that I have been suspended for abusive conduct on Twitter, and with a paltry excuse of going to get further details I was again placed on hold for another five minutes after which the line was cut off.
I am utterly disgusted with this Kafkaesque treatment! How can I defend myself when I have no idea of what it is I am accused? How long will the investigation take? What form will it take and who will carry it out? None of this information has yet been imparted so I am still faced with the prospect of persons unknown trawling through years of tweets trying to find something to pin on me. Even trying to have my complaint and challenge acknowledged, let alone dealt with is impossible, yet the party remains happy to take my money in fees. I have attached yet another copy of the vague travesty of justice which seems to promote the idea that an allegation of a possibility merits punishment without evidence for your reference. (Letter of suspension.)
For years, I have been an advocate of strict anti-bullying policies on social media, and I certainly do not use it to abuse people, yet a great deal is of abuse is fired at me. Under the Data Protection Act, I have a right to know what information they hold on me, how long they have held it, what it has been used for and what they plan to do with it. I know for a fact, that I have never once given them my Twitter details. Do they even have the right Anna Johnstone? There are plenty of us. If you could look into this matter and pass it on to the campaign team for Jeremy, so they know how badly his supporters are being treated and Owen Smith cannot get away with rigging the vote, it would be appreciated.
(The number for the Labour Party is 0345 092 2299)